In-Person Customer Support Program Selected for Health Exchange

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The Washington Health Benefit Exchange announced the selection of nine organizations to provide in-person assistance to residents as part of the Washington Healthplanfinder customer support network, one of which serves Lewis County.

The organizations selected were chosen to help residents enroll in health insurance for the next open enrollment period from Nov. 1, 2015, to Jan. 31, 2016.  CHOICE Regional Health Network in Olympia will serve Lewis, Grays Harbor, Thurston, Clallam, Cowlitz, Jefferson, South Mason, Pacific and Wahkiakum counties. 

The organization, along with others serving different counties, will continually be responsible for overseeing and building a network of navigators in their service areas to decrease the uninsured rate in the state. 

 The change will explore outreach efforts to ensure coverage in all geographic areas. 

The navigators provide free, in-person support during the enrollment process.



In addition to the lead organizations and their navigator networks, residents can access customer service through Washington Healthplanfinder registered insurance brokers and the customer support center at (855) 923-4633.

Nearly 2 million people, or one out of every four Washingtonians, have used Washington Healthplanfinder to secure health insurance coverage since Oct. 1, 2013.